Hello

Thank you for reaching out to us regarding your computer issue.

Please note that we charge a diagnostic fee of R750,00, which covers the collection, return, and full diagnosis of your device. This fee helps cover the time and resources involved in assessing the issue.

If you choose to go ahead with the repair based on our quotation, this diagnostic fee will be deducted from your final bill—so it won’t cost you extra if you proceed with the service.

Let us know if you’d like to schedule a pickup or have any questions—we’re happy to help!